Those affected by Hurricane Sandy may have one less burden to worry about thanks to Verizon Wireless.
Verizon customers throughout New Jersey will not be billed usage charges for domestic voice and text usage incurred between Oct. 29 and Nov. 16, according to a company press release.
No action is required by customers to be eligible for this program, as voice and text activity charges incurred during those dates will be automatically removed from customers’ accounts.
Customers will still be responsible for monthly access charges, however. Customers should also note they may still receive normal usage alerts during their bill cycle for voice and/or text usage.
Verizon will also suspend late fees and will not disconnect services due to late payments during the storm recovery period.
Verizon is not the first service provider to offer assistance to those impacted by Sandy.
AT&T extended a late-payment window for Sandy-affected customers, waiving late fees, and not disconnecting services because of non-payment.
Sprint also offered to waive late fees, overage charges, roaming and call forwarding fees, and renewal extension for prepaid services.
T-Mobile promised to continue providing service to prepaid and contract customers unable to make a payment on their account until Nov. 8.
Verizon Wireless additionally opened several charging stations in impacted areas where anyone could charge wireless devices for free.
“Verizon Wireless continues to focus its efforts to assist customers in the regions hardest hit by Hurricane Sandy,” the press release said.
cable & cell companies cannot say. I will gladly pay my boll in its entirety because i know verizon cares about their network and constantly 1st to do upgrades and improvemts proactively - at&t is first out of service and last back in service always and they suck anyway witj fake 4G on iphone! and time warner cable, directv, etc always suck
I'm concerned at the nastiness and cynicism I see in some of these posts. I understand that you are impatient for power to be restored and the life to which you are accustomed to resume, but civility demonstrates our humanity and can quickly be lost if we don't nurture it. I've been without power since 3 pm on the day of the hurricane and I've not had occasion to be nasty to anyone. Believe me when I tell you that you get a better response when you're tolerant, grateful and thankful. Some of the above posts are embarrassing.
People who have Sprint and AT&T received this message. When everything cools down I'll be making formal complaint to any agency who will take the complaint. Verizon truly scum!!!!
Guess Who just sounds like another AIR HEAD. Guessing is only used when playing games.
Verizon is abolutely scum. They preyed upon all the other carriers who were down. The governor and attorney general said it is a CRIME. That's how I will address my complaint. Oh and let's put this in YOUR prespective....JCP&L and PSE&G were not able to get the job done so they called in other electric companies. Where is the difference? As for a "glitch" I seriously doubt it.
governor and attorney general didn't think I was an air head, but I guess airheads like YOU can't tell the difference between me and one of your own.
your story is full of lies. for that i award you no credit, and may god have mercy on your soul
ignore it. governor and attorney general? theyre politicians. LIKE THEY NEVER LIE? lol, grow up and get off of patch- go whine on HuffPost
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