UPDATE: Widespread Power Outages Remain in Hightstown, East Windsor, Cranbury

Updates from East Windsor, Hightstown, and Cranbury. Leave your own news tips in the comments section. Check back as this article gets updated.

Saturday, Nov. 3, 11 a.m.

JCP&L are now reporting 4,654 East Windsor customers without power, while 384 Hightstown customers are without power. Between 501 and 2,000 Cranbury PSE&G customers are still without power, while 40 Cranbury JCP&L customers are without power.

East Windsor Township released the following alert message last night:

"East Windsor Township public works will be making special passes throughout the Township to pick up brush and leaves, due to the storm damage. There is no need to contact the Township to schedule a pick-up of these materials.

"With respect to the November 6 general election, Extended Vote by Mail Hours are being provided at the following locations and hours:

  • Old Courthouse, 209 South Broad Street, 2nd Floor, Trenton
  • County Administration Building 640 South Broad Street Trenton
    • Friday, November 2 from 8:30 am to 7 pm
    • Saturday, November 3 from 8 am – 2:30 pm
    • Monday, November 5 from 8 am – 3:00 pm

"All Melvin H. Kreps Middle School polling places have been moved to the East Windsor Township Municipal Building, located at 16 Lanning Boulevard, since the Kreps School remains without power at this time. For questions about voting or polling place, call the East Windsor Clerk’s office at 443-4000, ext. 240.

"The East Windsor Senior Center remains without power and closed. However, the East Windsor Community Bus will return to normal operations on Monday, November 5. Riders are encouraged to contact the Recreation Department at 443-4000, ext. 261.

"The Princeton Junction Shuttle bus service resumed normal operating schedule today (Nov.2). Any questions or issues, call (609) 443-4000, ext. 246.

"Both ice and water are available for distribution at the East Windsor Volunteer Fire Company 2 at 69 Twin Rivers Drive between 8 a.m. and 8 p.m. Residents can also continue to charge cell phones, smartphones and PDA’s at this location from 8 AM to 8 PM.

"Per prior notices, several roadways remain affected due to downed poles and wires, including Dutch Neck Road at Drew Lane. PLEASE KNOW THAT ONLY JCP&L CAN REMOVE DOWNED POLES AND WIRES; township officials cannot remediate these situations. Some traffic signals remain without power, and we encourage drivers to proceed with great caution and limit travel as much as possible especially in the evening hours.

"East Windsor officials have been aggressively in regular contact with JCP&L officials, and power has been restored in some areas of the Township. Please know that East Windsor officials and the Mayor have been contacting JCP&L 2 to 3 times a day, as well as state and county officials, and JCP&L is not communicating any status, progress or timelines at this time. Since Thursday mid-day, we have received NO information whatsoever. This is really not an appropriate strategy by JCP&L, and we are as frustrated as our residents. We will continue these efforts and report information as received.

"We are told that residents should contact JCP&L for updated information or to report any concerns. The website address iswww.firstenergycorp.com. The telephone number for general information is 800-662-3115. The telephone number to report any service concerns is 888-544-4877.

Friday, Nov. 2, 3:45 p.m.

Ice and water is available at Twin Rivers Fire Station at 69 Twin Rivers Drive, East Windsor, from 8 a.m. to 8 p.m. today and through the weekend. You do not need to be an East Windsor resident to receive supplies.

Friday, Nov. 2, 3:15 p.m.

Hightstown Borough released the following message:

"Many Borough residents got their power restored over the last few days. While this is certainly good news, there are many residents, approximately 400, in Hightstown who are without power, and may be without power for the next 5-7 days. If you have a neighbor or a friend that still does not have power, please reach out to them and help them in any way possible. The Borough will still have our Reception Center open at the Fire House from 10am-8:00pm daily until the need subsides. The Mercer County Office of Emergency Management has set up shelters for the area, and information on those shelters can be received from the Hightstown Police 448-1234. The community has done a great job so far banding together during this event, but we still have a lot to do, and many who still need our help."

Friday, Nov. 2, 12:30 p.m.

Route 130 Northbound has one lane open at Dutch Neck Road. The East Windsor Police Department has the right lane blocked at the present time. There is no time frame as to when it will reopen.

East Windsor Regional School District Superintendent Dr. Edward J. Forsthoffer III released the following message:

"We now have power in five of our six schools.  However, some of the western parts of East Windsor are still without power and this includes the Melvin H. Kreps School. The utility companies are working diligently to repair the problem but I am unable to make a decision related to Monday until I know whether or not we will have power. Once power is restored, I will send out another School Messenger alert. Regardless of our status, if a decision is not made prior, I will contact everyone Sunday afternoon with an update on Monday’s status.

 "As most people have now heard, the NJEA has canceled the annual teacher convention originally scheduled for next Thursday and Friday. Yesterday, I communicated with many of our Board of Education members as well as the presidents of our two local Associations. Everyone agrees with me that school should be in session next Thursday and Friday. Assuming that we have power restored in all schools, we will have school next Thursday and Friday to make up for two of the days we lost this week. I realize that this may cause some hardships for people who have scheduled trips during this time. We will work with all staff that can provide documentation of having non-refundable reservations that were made prior to the storm. Likewise, we will not penalize students who have scheduled out of town trips.

"Also, as a sign of returning to normalcy, the SAT test scheduled to be held at Hightstown High School tomorrow will be held. Pre-registered students should report to the high school and follow the regular test administration schedule.

"I remain hopeful that every resident and staff member has power restored soon. Please continue to stay safe."

Friday, Nov. 2, 11 a.m.

JCP&L are now reporting 5,046 East Windsor customers without power, while 419 Hightstown customers are without power. Between 501 and 2,000 Cranbury PSE&G customers are still without power, while 43 Cranbury JCP&L customers are without power.

In Hightstown, all residents can put their regular and bulk garbage out for pick up on Monday, Nov. 5, which the borough will collect on Monday and Tuesday. After Tuesday, there will be no garbage pick up the rest of the week. 

Regularly scheduled garbage pick-up will resume on November 13.  

The borough is working to clear all brush.

Due to Hurricane Sandy, the Hightstown Environmental Commission’s fall clean-up scheduled for Sunday, Nov. 4, has been canceled.

In Cranbury, Mayor Cook was on a listen only conference call with President Obama. He reports that small businesses should call 1-800-621-FEMA to discuss receipt of aid. Also, the federal government will be flying in additional utility crews and equipment to restore power.

Thursday, Nov. 1, 8:40 p.m.

Route 130 Northbound at Dutchneck Road is closed while electric crews replace a snapped pole in front of Wendy's.

Thursday, Nov. 1, 8 p.m.

The East Windsor Township Municipal Building is now open with power restored, and all township offices will be conducting normal business during regular hours from 8:30 a.m. to 4:30 p.m. The East Windsor Senior Center remains closed on Nov. 2.

Both ice and water will be available for distribution to East Windsor residents at the East Windsor Volunteer Fire Company 2 between 8 a.m. and 8 p.m. on Nov. 2. Residents can also charge cell phones, smartphones, and PDA’s.

The East Windsor Municipal Utilities Authority main telephone number is currently out of service. Residents with EWMUA emergency service needs should contact the township Police Department at (609) 448-5678, ext. 0.

Most major roads in the East Windsor are open and passable. Major roadways which remain closed and impassable due to downed poles and wires are:

  • Conover Road between 130 and Woods Road
  • Dorchester Drive between both Exeter Road intersections
  • Windsor-Perrineville Road at Allens Road
  • Old York Road south of the NJ Turnpike and at Peddie Golf Course

Other Roadways Which Remain Affected Are:

  • Cypress Drive at Woodland Drive
  • Exeter Road
  • Feldsher Road
  • Maplestream Road between Lynnefield Drive and Edwards Drive and Cul-de-Sac
  • Meadowbrook Drive

Several traffic signals remain without power, and the township encourages drivers to proceed with great caution and limit travel as much as possible, especially in the evening hours.

Thursday, Nov. 1, 4:15 p.m.

JCP&L are now reporting 5,285 East Windsor customers without power, while 437 Hightstown customers are without power. Between 501 and 2,000 Cranbury PSE&G customers are still without power, while 46 Cranbury JCP&L customers are without power.

Thursday, Nov. 1, 3 p.m.

JCP&L are now reporting 7,904 East Windsor customers without power, while 440 Hightstown customers are without power. Between 501 and 2,000 Cranbury PSE&G customers are still without power, while 46 Cranbury JCP&L customers are without power.

The south side area of Twin Rivers in East Windsor and an area of the township between Hickory Corner Road and Hankins Road reportedly has power.

East Windsor Regional Schools are closed Nov. 2.

In Cranbury, those wishing to pay 4th quarter taxes may leave the payment in the lock box by the Town Hall Main Entrance, as the building is currently closed.  Payments are due Nov. 1, although there is an interest free grace period until Nov. 10. 

Regular garbage collection in Hightstown will resume Nov. 2.

Wednesday, Oct. 31, 8 p.m.

Cranbury School and Princeton Public Schools will remain closed on Thursday, Nov. 1.

Cranbury Township officials report they have been working with PSE&G to get power restored as soon as possible.

As of noon Wednesday the township did not have any updates on when the areas without power in Cranbury would be restored.

The township is sending public works crews through the town to do chipping. They ask residents to place branches parallel to the curb and facing the flow of traffic.

Wednesday, Oct. 31, 5 p.m.

The East Windsor Regional School District has announced that schools will be closed Nov. 1.

Most major roads in East Windsor are open and passable, according to township officials.

Major roadways which remain closed and impassable due to downed poles and wires are:

  • Conover Road between Route 130 and Woods Road
  • Dorchester Drive between Dutch Neck Road and Wiltshire Drive
  • Millstone Road at the township border of Plainsboro
  • Hickory Corner Road between Dorchester Drive and Surrey Lane
  • Brooktree Road between Lynnefield Drive and Edwards Drive
  • Windsor-Perrineville Road at Allens
  • Old York Road south of the NJ Turnpike at Peddie Golf Course

Other affected East Windsor roadways include:

  • Cornwall Drive
  • Cypress Drive
  • Exeter Road
  • Feldsher Road
  • Glenwood Circle
  • Jeffrey Lane
  • Maplestream Road between Lynnefield Drive and Edwards Drive and Cul-de-Sac
  • Marylin Drive
  • Meadow Road
  • Meadowbrook Drive
  • Yorkshire Drive between Oak Creek Road and Devonshire Drive

Traffic signals remain without power, and the township encourages drivers to proceed with great caution and limit travel as much as possible, especially in the evening hours.

JCP&L representatives have told East Windsor officials power will continue to be out for at least the next 24 hours. East Windsor officials hope to have a better understanding Nov. 1 as to when power will be restored.

Wednesday, Oct. 31, 3:30 p.m.

East Windsor will resume garbage collection for Area 1 on Nov. 1 and Area 2 for Nov. 2. The township municipal building remains without power and will be closed for general business Nov. 1.

Beginning Nov. 1, residents can make their quarterly municipal tax payments in person at the East Windsor Township Police Department on One Mile Road from 8:30 a.m. to 4:30 p.m. There is a grace period for this quarter’s tax payments until Nov. 12.

On Nov. 1 from noon to 8 p.m., limited quantities of water and ice will be available for distribution to East Windsor residents at the East Windsor Volunteer Fire Company 2. 

Wednesday, Oct. 31, 3 p.m.

Hightstown Borough reports officials are working diligently in the recovery process. Widespread power outages are reported throughout the borough, and as of now there is no time table for return of power. The borough reports it is working closely with JCP&L, and customers are encouraged to call them at 888-544-4877.

No injuries, flooding, or water damage have been reported, and water service was never interrupted. Residents are encouraged to continue to stay off the roads as downed power lines are still very dangerous.  

An emergency reception center is available at the Hightstown Fire Department for Hightstown residents. A recharging station for cell phones and batteries and heated area are available for limited time per resident.

Garbage pick-up in Hightstown, including bulk and metal, is cancelled this week. It will resume Nov. 5.

The borough voting location has been moved to the First Presbyterian Church on North Main Street for Tuesday Nov. 6.

Residents are asked to call the Hightstown Police Department for more information about permanent shelter facilities.

Wednesday, Oct. 31, 1 p.m.

JCP&L are reporting 10,586 East Windsor customers without power, while 2,058 Hightstown customers are without power. Between 501 and 2,000 Cranbury PSE&G customers are still without power, while 211 JCP&L customers are without power.

Tuesday, Oct. 30, 5 p.m.

JCP&L are reporting 10,725 East Windsor customers without power, while 2,090 Hightstown customers are without. In Cranbury, anywhere between 501 and 2,000 customers are without power.

There are an estimated 10 crews working in the Hightstown area, according to Borough Administrator Michael Theokas.

The East Windsor Municipal Utility Authority reports the East Windsor water supply was unaffected by the recent storm and is safe for drinking.

The township municipal building has no power and will be closed on Wednesday, Oct. 31.

Municipal recycling services will be provided as scheduled on Wednesday.

The township has arranged a reception area starting Wednesday from 8 a.m. to 8 p.m. at the East Windsor Volunteer Fire Company 2 at 69 Twin Rivers Drive. Residents needing access to power outlets may charge cell phones, smartphones, PDAs.

Power outages remain widespread in East Windsor Township. JCP&L is continuing to assess damage and remedial work and appreciates customer patience.

Residents are reminded to minimize travel on area roads as much as possible. Downed trees, poles, and power lines remain on many roadways, making roads impassable and unsafe. Many traffic signals remain without power and are not functioning at this time.

The East Windsor Regional School District has announced that schools will be closed on Wednesday, Oct. 31. Cranbury School will also be closed Wednesday.

Tuesday, Oct. 30, 11:30 a.m.

Widespread power outages are still affecting Hightstown in the aftermath of Hurricane Sandy, but there have been no reports of flooding or water damage. Water service remains uninterrupted.

Residents are urged to stay off the roads, as downed power lines are still presenting a hazard. The borough is aware of all outages and is working closely with JCP&L, but there is no time table for restoration.

Administrator Mike Theokas said officials are working diligently on the recovery process. No injuries have been reported.

Hightstown Borough offices remain closed Tuesday. There will be no regularly scheduled garbage pickup.

Residents are encouraged to call JCP&L at 888-544-4877 for updates on restoration.

Monday, Oct. 29, 11 p.m.

Many trees and power lines are down in Cranbury, according to Police Chief Rickey Varga. Roads are impassable, and the downed power lines are making travel extremely dangerous.

About 70 percent of the township is without power. Cranbury has yet to experience any flooding.

“We are asking people to remain off the roadways through tomorrow so emergency personnel can work to safely remove downed power lines and trees in an attempt to begin recovering from this devastating natural disaster,” Varga said.

He said the town will be working closely with Middlesex County Office of Emergency Management and the utility companies to insure residents will see power again as soon as possible. 

Monday, Oct. 29, 8:30 p.m.

JCP&L is now reporting 6,366 customers in East Windsor and 328 customers in Hightstown without power.

PSE&G reports anywhere from 501 to 2,000 customers in Cranbury without power.

Route 130 in both directions is closed north of Route 33 due to a downed tree. 

Monday, Oct. 29, 7:30 p.m.

Due to the high winds, many East Windsor roads, including major roadways, are closed or partially closed as a result of downed trees, poles and wires. With the high winds and night-time conditions, JCP&L and Township crews cannot safely address some of these situations until morning. Residents are advised to stay home.

Monday, Oct. 29, 6:30 p.m.

Morrison Avenue at Summit Street in Hightstown is closed because of a downed tree and power pole. Power lines are also down on South Main Street at the intersection of Etra Road.

Currently, JCP&L are reporting 51 customers without power in Hightstown and 3,533 customers without power in East Windsor.

Monday, Oct. 29, 5 p.m.

There are some downed trees and wires in Hightstown. Residents are advised to stay in their homes.

Monday, Oct. 29, 3:34 p.m.

There is emergency maintenance on the New Jersey Turnpike in both directions between Interchange 8 - NJ 33 in East Windsor and Interchange 7A - I-195 in Robbinsville. All lanes are closed to traffic.

Monday, Oct. 29, 3:30 p.m.

East Windsor Mayor Janice Mironov and the Township Office of Emergency Management have declared a State of Emergency in East Windsor due to the conditions and potential impacts of Hurricane Sandy.

Residents are urged to shelter at home and to stay off of all roads tonight through the morning hours.

“A resident who drives during these serious storm conditions poses not only a risk to personal safety, but endangers the well-being of our emergency responders and diverts precious resources which are needed to address weather situations and emergencies. Please stay home and off the roads,” the email alert said.

Monday, Oct. 29, 2 p.m.

Hightstown Fire will have a standby crew at 3 p.m. in case of emergencies. The storm is predicted to pick up at this time.

There are no road closures in Hightstown at this time.

Cranbury has three planned locations for evacuation shelters. Depending on the need they will become operational.

There have been no downed trees or wires, road closures, or flooding reported in Cranbury.


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MH November 03, 2012 at 05:44 PM
The Mayor can't fix the power, so what is she supposed to do. If you subscribe to the EW Alerts you can get updated news on what's going on. You'll also read about the Mayor's frustration with JCPL. In the meantime, the garbage has been picked up, the mail is being delivered, the chippers and leaf vacuum trucks are out and about, so EW services have been pretty darn good all week. JCPL is not a municipal utility, so there's not much the Mayor can do.
Drew Carry2 November 03, 2012 at 06:35 PM
Agree, EW mayor is useless. Not updating or providing correct information. Why work has not started on Conover Road and Rt. 539 by Peddie Golf Course. We are still without power in Centex homes. We pay very very high property tax and get this kind of service? Tonight will be 6th COLD night !!!
Patty Dill November 03, 2012 at 07:25 PM
half of hickory corner has power near wawa. The other half past lee's turkey farm and dutch neck have been without power since monday. This side of the neighborhood is a mess. Very dangerous- polls and wires all over.
Andrew M. Galbraith Ryer November 03, 2012 at 07:29 PM
The revised plans from all three power companies (PSEG, JCP&L and ACE) are published here: http://www.state.nj.us/governor/news/news/552012/approved/20121103a.html
Rome November 03, 2012 at 08:40 PM
Anyone have an idea when power will be up on Dutch Neck Road, It's the only light out on Rt. 130, the Wendy's pole is fixed, I thought that would restore some power in that area
pb November 03, 2012 at 10:21 PM
I see JCPL site says 1400 customers in east windsor got power today (4150 compare to 5503 yesterday... anyone know which areas got power today?
Maria November 03, 2012 at 11:25 PM
I saw utility workers on Princeton-Hightstown road by Target. Probably these stores will get power back soon, don't know about the houses and complexes around the area. Old Trenton road, no power up to Mercer College. Situation doesn't improve at ALL.
E. Lavoie November 04, 2012 at 12:50 AM
I want to thank all you bloggers for keeping me informed of the situation on One Mile Road where my sister is living. I am up in Canada so I am finding this site very informative because all of you care to communicate. Although, I have not been able to personally speak to my sister, I know from chatting to my nephew on FB that she is at least okay and is staying in the house and does not want to go to her son who now has power. From this Patch, I probably know more about her situation than she does so thank you all for the news!! I know that the minute she has power I will hear from the family through phone or Skype or Email.
Rational November 04, 2012 at 03:54 AM
The frustration of living without power for nearly a week is unbearable, for sure. However, I am grateful that my house is still standing, the trees that came down on my street have damaged sheds, fences, and cars, but no homes were destroyed and no lives lost. For this, I am grateful. I am surprised that there are still so many power lines down in the area, but I have seen utility company trucks all over town. If you have taken a walk around town and seen the amount of damage done, you might realize what is taking so long. I don't understand why people are blaming the mayor; she does not control the electric companies. What she does control is our municipal workers, and I must say that I am impressed with their work. Trucks were out by 7AM on Tuesday morning already removing downed trees and clearing roads. They are cutting trees that are blocking roadways, and removing brush, leaves, etc. from curbsides. They cannot touch the power lines or any of the trees affected by them, but the township workers are doing a fantastic job of moving toward getting our roads passable and our property safe. Thanks to all!
Murdock November 04, 2012 at 01:13 PM
I just spoke with a representative , I told her everywhere around me from the new developments which have electricity and 10 people living in them to the wal mart developments seem to have electricity except my area ( centex). She said due to flooding and the damage it may take until Wednesday . I told her I understood if there was flooding in this area or real damage that would have been a good excuse but we've had good weather after sandy and there should be no excuse as to why a small amount of people ( mainly centex) have no electricity. She said the scope of damage was much larger then just the poles by Conover and by peddle ( which is BS) ... So the conclusion is they have excuses for everything you can tell them you have an infant and they'll say they've informed your infant of the severity of the damage and have hired dummies to sit in trucks to give false hope.
GSL November 04, 2012 at 04:02 PM
Has anyone seen any repair trucks on One Mile Road today?
Martin Quinn November 04, 2012 at 04:34 PM
No repair trucks that I have seen on One Mile Rd today, Sunday the 4th. I am going to live at a relatives house until this is all over. Keep raising those property taxes while home prices drop, and get nothing back for it when it counts local government!!
Shweta November 04, 2012 at 04:42 PM
Does anyone know if Chatham ct , on Westfield road has power back now?
EW resident November 04, 2012 at 05:21 PM
I looked at jcpl's progress report- they have over 11,000 customers on EW- after Sandy over 8,000 were without power! As of yesterday still over 4,000 out! They said their progress yesterday was 0% & today will only be 12% restoration! That means still over 3,000 without power! Dutch Neck Rd residents still without power! The reason we r blaming the Mayor is because she should be calling for extra help! See if they could get help from other areas (like De) that are reporting no power issues ! Also how about providing generators to those without & to those that did purchase them a tax credit! We pay enough in taxes - time to give back to the residents! I have gone to the Givernor's FB page & wrote him & also some news media- I agree we are thankful to have a home but this is just due to poor management from jcpl & a week without power us unacceptable!
Harold Estes November 04, 2012 at 08:49 PM
Can anyone tell me if power has been restored yet to the Riveria At East Windsor Community? We have been without power since Monday. It is off One Mile Road?
Marion G. November 04, 2012 at 10:13 PM
No - but there is a new homemade sign on one of the utility poles near the back entrance to McGraw Hill. It says "JCP&L We're Cold!" I don't think residents in that area of town will be up and running before Thursday. I hope to be proven wrong. Remember here are the people with the real power: County Executive Brian Hughes bhughes@mercercounty.org and Andrew A, Mair, County Administrator amair@mercercounty.org. Send them emails!
Rome November 04, 2012 at 10:51 PM
Just saw the down wires on Dutch Neck Road, ridiculous, doesn't that seem like a priority to fix?!?!?! A lot of people would get power if that was fixed.
IRV November 04, 2012 at 11:46 PM
I spoke to JPC&L and they stated that power will be back up by midnight to 5000 customers in East Windsor...
pb November 05, 2012 at 12:04 AM
I went to see one mile road at 5 PM today and the wires are still down.. according to JCPL site 700 more people got power in East windsor today..
Marion G. November 05, 2012 at 01:36 AM
No - residences on One Mile Road have a few more days. Look at page 2 of the following website: http://www.state.nj.us/nj/home/features/spotlight/20121103_JCP&L.pdf It shows 23% of East Windsor by tomorrow night, November 5th. I was told at the end of last week that One Mile Road area would not be up until Nov. 8-9th. I didn't believe it then, but I do now.
Kyle November 05, 2012 at 03:53 PM
As of 4:00pm Sunday the POWER lines were up on One Mile Rd. The lines that are still on the ground are telephone and cable wires.
Marion G. November 05, 2012 at 04:44 PM
The lines have been up but the transformer boxes are on the ground since last Tuesday. No electrical workers there.
Marion G. November 05, 2012 at 04:45 PM
Thanks to the government officials and volunteers who set up the emergency shelter for our residents.
HT November 05, 2012 at 06:09 PM
JCPL reporting 81 residents in Hightstown and 3826 in East Windsor without power as of 5:12 pm last night. Where are the crews? I called JCPL this morning and the woman told me they know they haven't driven to all the effected areas in EWT yet.
Marion G. November 05, 2012 at 10:27 PM
I won't get home until 11:00 tonight - do we have power on One Mile Road yet? Thanks.
Manuel Zambrana November 05, 2012 at 11:05 PM
Power came back on at 5:20pm on One Mile Road. Yeah heat.
Joe November 05, 2012 at 11:12 PM
All of the apartment complexes on One Mile from Old Trenton to 571 have power... Not sure about past 571, haven't been down that way
pb November 05, 2012 at 11:14 PM
Hey Marion, yes One Mile road has power now..
E. Lavoie November 06, 2012 at 03:31 PM
Once again, thanks to everyone for the updates. I have heard from my family and they are fine!
casperspooks November 09, 2012 at 04:39 PM
The way NY governor Cuomo summed up his situation applies to NJ: "The utility system we have was designed for a different time and for a different place," Cuomo told a news conference. "It is a 1950s system. ... They have failed the consumers. The management has failed the consumers." "I believe the system is archaic and obsolete in many ways. They are basically one of the last monopolies. ...," Cuomo said on Thursday. "If you are unhappy with the utility company, who do you fire? Who runs it? Who owns it? Where do you get them?" "Part of this is the system. But with LIPA, I also believe part of it is the management, which has been unacceptable. They failed. They have failed the consumers. It is that simple" There have been posts in other threads regarding whom you can email and/or call to make sure those with the power to pressure the utilities to perform satisfactorily do so. If your elected officials don't hear from you, they'll simply assume you're happy with your utilities' emergency response. Seize the opportunity to be heard; others will join you if you spread the word. Also tell friends and family about the Patch websites.


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